Level 1 Charger Fault - Kia Niro Forum
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post #1 of 14 (permalink) Old 08-12-2019, 05:14 PM Thread Starter
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Level 1 Charger Fault

We have a new Niro EV. The Level 1 charger cable included with the car shows "Fault" when it is plugged into a standard 120 volt socket, and the cable will not supply any charge to the car. See the photo below. Any suggestions?
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post #2 of 14 (permalink) Old 08-12-2019, 05:53 PM
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Originally Posted by [email protected] View Post
We have a new Niro EV. The Level 1 charger cable included with the car shows "Fault" when it is plugged into a standard 120 volt socket, and the cable will not supply any charge to the car. See the photo below. Any suggestions?
try changing the charge current frm 12a to 8a. there is a little square black button on the back of the l1 charging cable. un plug the cable from the car but leave it plugged into the wall. push the button for 2 seconds. it will cycle through H M and L. 12, 10 and 8a respectively.

on the phev one can also change the charge current from the PHEV charging menu on the center dash.
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Last edited by charlesH; 08-12-2019 at 05:56 PM.
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post #3 of 14 (permalink) Old 08-12-2019, 06:39 PM
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It's also possible the AC outlet you are using isn't wired correctly, or has a broken or poorly connected wire (likely the ground wire). It might work fine with lower powered devices, but the EVSE is very particular about the power it is fed. I like Charles' suggestion as well to try using a lower power setting.

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post #4 of 14 (permalink) Old 08-12-2019, 07:23 PM
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Agree. But try a different outlet to confirm your cord works. If it does, get an electrician to update your home circuit. You would probably want a faster charging speed with a BEV.

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post #5 of 14 (permalink) Old 08-15-2019, 10:35 AM
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Also try a different outlet in your home and if possible somewhere else (neighbor's home). If the cord works at neighbor's house, then you know it is your outlet causing the problem. If the cord doesn't work at neighbor's house, then you know the problem lies with the cord and you can take it back to a Kia dealer and have them swap it out. It is covered under the warranty.

Though like yticolev said, look into getting a L2 220V EVSE installed if possible. 2.5 hour charge times are wonderful!


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post #6 of 14 (permalink) Old 08-15-2019, 11:27 AM
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Also try a different outlet in your home and if possible somewhere else (neighbor's home). If the cord works at neighbor's house, then you know it is your outlet causing the problem. If the cord doesn't work at neighbor's house, then you know the problem lies with the cord and you can take it back to a Kia dealer and have them swap it out. It is covered under the warranty.

Though like yticolev said, look into getting a L2 220V EVSE installed if possible. 2.5 hour charge times are wonderful!
It'll take just a little longer than 2.5 hours to charge the EV Niro. That's how long it takes to charge the PHEV with it's 8.9kWh pack.

From this link: https://www.chargepoint.com/blog/eve...o-ev-and-phev/

  • Level 1 Charging (120V) = 60 hours from empty
  • Level 2 Charging (240V) = Under 10 hours
  • DC Fast Charging (SAE Combo connector) = 80% in 54 minutes (100 kW charger)

60 hours at Level 1? I think maybe the included cable just chuckled weakly and died when connected to the car.

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post #7 of 14 (permalink) Old 08-15-2019, 11:30 AM
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@jmurphEV you are correct, I was giving the PHEV L2 charge times. Apologies, I thought the OP was charging the PHEV not the BEV. Why would anyone regularly charge the BEV on L1? I guess if they don't drive more than 40 miles a day?


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Last edited by TheSilverFlash; 08-15-2019 at 11:32 AM.
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post #8 of 14 (permalink) Old 08-15-2019, 03:35 PM
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Quote:
Originally Posted by jmurphEV View Post
It'll take just a little longer than 2.5 hours to charge the EV Niro. That's how long it takes to charge the PHEV with it's 8.9kWh pack.

From this link: https://www.chargepoint.com/blog/eve...o-ev-and-phev/

  • Level 1 Charging (120V) = 60 hours from empty
  • Level 2 Charging (240V) = Under 10 hours
  • DC Fast Charging (SAE Combo connector) = 80% in 54 minutes (100 kW charger)

60 hours at Level 1? I think maybe the included cable just chuckled weakly and died when connected to the car.
True, but it's highly unlikely anyone will be charging a e-Niro with a battery that low. And since they are likely starting with at least a 20% charge, the L2 charger would easily top it off overnight, likely in about 6-7 hours. But I agree that no one with an BEV should depend on an L1 charger for normal charging.
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post #9 of 14 (permalink) Old 08-15-2019, 08:30 PM
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The L1 charger is really only for the case where you arrive at your destination only to find all chargers are inoperable. You can get about 50 miles of charge over night and that might get you to a real charger. I haven't checked the Niro but the L1 charging was significantly lower efficiency than L2 on my C-Max.
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post #10 of 14 (permalink) Old 08-16-2019, 10:26 AM
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I had the same problem in my old house. Had an electrician out anyway to put a 220V in the garage for a level 2 charger and at the same time had him rewire and ground the 110 outlet. Now it works (but of course I just use the level 2.)
I suspect as others have said, it's a wiring problem and most likely the outlet isn't grounded.
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