Hello All,
Following the post from JosephO - I was surprised to find out that someone else in the world (at least one...) has the same problem as I have. Only last week I found out by reading this forum that I'm not the only one that have such a problem.
I bought a new Kia Niro on Jan 2017. Unfortunately form Feb 2017 I am dealing with this issue in front of Kia Israel technicians and the official dealer.
If I had to describe the problem - it would have sound EXACTLY the same as what Mr. JosephO described. I have the exact same issue.
Until a month ago the dealer admitted there's a problem and felt the sutter themselves. They connected a recording device to the car and claim they didn't see a thing on the computer. Their claim was that this is a miss-firing problem and following Kia's instructions their solution was replacing the injectors - which of course didn't solve a thing. The car continues to stutter. Sometime these are heavy stutters.
Now they have started to dismiss the issue and decided to blame it on the road conditions and claim this is how that car behaves naturally...!!! On my last meeting with them they offered me to replace the car on an improved leasing deal - which actually proves they recognize there's a real problem in addition to their previous admision to the problem. The more severe issue, is that according to what JosephO wrote, Kia probably had known about this problem and the Kia representatives didn't share the whole truth and told me that Kia had never seen such an issue. This sounds like someone is hiding the truth.
If they don't find a way to solve this to my satisfaction, I will most likely have no other option but to take it to court.
The public has the right to know about these defects and how the car manufacturer deals with its customers. Make your decisions wisely.
If you have a proposal or can share more about such an issue, please respond.
Thanks,
Oded
Following the post from JosephO - I was surprised to find out that someone else in the world (at least one...) has the same problem as I have. Only last week I found out by reading this forum that I'm not the only one that have such a problem.
I bought a new Kia Niro on Jan 2017. Unfortunately form Feb 2017 I am dealing with this issue in front of Kia Israel technicians and the official dealer.
If I had to describe the problem - it would have sound EXACTLY the same as what Mr. JosephO described. I have the exact same issue.
Until a month ago the dealer admitted there's a problem and felt the sutter themselves. They connected a recording device to the car and claim they didn't see a thing on the computer. Their claim was that this is a miss-firing problem and following Kia's instructions their solution was replacing the injectors - which of course didn't solve a thing. The car continues to stutter. Sometime these are heavy stutters.
Now they have started to dismiss the issue and decided to blame it on the road conditions and claim this is how that car behaves naturally...!!! On my last meeting with them they offered me to replace the car on an improved leasing deal - which actually proves they recognize there's a real problem in addition to their previous admision to the problem. The more severe issue, is that according to what JosephO wrote, Kia probably had known about this problem and the Kia representatives didn't share the whole truth and told me that Kia had never seen such an issue. This sounds like someone is hiding the truth.
If they don't find a way to solve this to my satisfaction, I will most likely have no other option but to take it to court.
The public has the right to know about these defects and how the car manufacturer deals with its customers. Make your decisions wisely.
If you have a proposal or can share more about such an issue, please respond.
Thanks,
Oded