Kia’s AI-Powered Assistant Is Here To Help - Kia Niro Forum
 
LinkBack Thread Tools
post #1 of 4 (permalink) Old 11-22-2017, 03:59 PM Thread Starter
Junior Member
 
Join Date: Feb 2016
Posts: 25
Kia’s AI-Powered Assistant Is Here To Help



Kia Motors America has just launched an artificial intelligence-powered virtual assistant to help improve a buyer’s shopping experience, meaning those shopping for a Niro will have quick and easy access to relevant information.

Named Kian, this Facebook Messenger based assistant is programmed to provide customers with a treasure trove of information including pricing, payment estimates, specific offers, comparisons with rival models, vehicle inventory, local dealers and you can even access photos and videos.

Here’s a few example questions that Kian can answer:
Show me a SUV that gets at least 25 miles per gallon in the city.
Show me the current inventory at my local Kia dealer.
Does the 2017 Cadenza have more horsepower than the 2017 Acura TLX?
Show me Kia vehicles that seat seven people.

What’s more, Kian was designed to learn over time and perhaps even feel more human. "As more shoppers use the system, it learns to anticipate questions, provides more specific answers and gets smarter over time," said CarLabs CEO, Martin Schmitt.

We chatted with Kian a bit and it did answer straight forward questions like how much a Niro costs, even provided buttons for quick access to special offers, payment, etc. But it may not always give you a straight answer. When asked if the Niro was Kia’s only hybrid model, all we received was the model’s fuel economy rating.

For now it’s limited to Facebook Messenger, but Kian will soon be on the company’s website.
Kia Niro News is offline  
Sponsored Links
Advertisement
 
post #2 of 4 (permalink) Old 11-22-2017, 04:19 PM
Member
 
Join Date: Oct 2017
Posts: 45
Seems like nothing special... Nowadays, almost all mobile phones have Siri or "Okay, Google" services that can answer all your questions, not only about Kia, but about absolutely everything.
Triple Run is offline  
post #3 of 4 (permalink) Old 11-23-2017, 10:41 AM
Senior Member
 
Join Date: Mar 2016
Posts: 198
It's a bit freaky to me and I'm sure they're keeping a record of everything. How else will the assistant learn over time if not from our data?
I'd rather stick with the old method of forums and the automaker's own spec page.
Neuron is offline  
post #4 of 4 (permalink) Old 11-24-2017, 01:11 PM
Member
 
Join Date: Oct 2017
Posts: 45
Quote:
Originally Posted by Neuron View Post
It's a bit freaky to me and I'm sure they're keeping a record of everything. How else will the assistant learn over time if not from our data?
I'd rather stick with the old method of forums and the automaker's own spec page.
I don't think that there is something to worry about, I mean they don't collect any personal information except you Name, DOB etc. which they already have. You can't even imagine how much of personal information car makers have about their clients, so I don't think that it's the way to get more of it.

Last edited by Triple Run; 11-24-2017 at 01:17 PM.
Triple Run is offline  
Reply

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Similar Threads
Thread Thread Starter Forum Replies Last Post
All Electric Niro Could Be In Kia’s Future Kia Niro News 2018+ Kia Niro EV General Discussion 9 01-21-2017 05:23 PM
Kia’s Got A New Subcompact Crossover Kia Niro News 2017+ Kia Niro News 7 09-19-2016 02:46 PM
Kia’s Niro Hybrid Crossover Going To Geneva Kia Niro News 2017+ Kia Niro News 2 03-02-2016 12:32 PM

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome