You need to look at it through a QC eye. The battery will be given a rudimentary test. Does it charge, and hold a charge? YES, then it passes. what the Mokotiw doesn't mention is where in Canada he/she is located. Here in Canada, we have this thing called WINTER, and it can get cold. Today on the weather channel they are talking about how in Saskatchewan they are having temperatures feeling down around the -50c. That is REALLY COLD!!!. To expect that the battery is going to work flawlessly in these kind of temperatures is ludicrous. Had that Lithium battery headed down to the middle of the USA, it would have worked flawlessly and without any problem, as the temps down there are not anywhere near the temps we are getting here. Had that same car been shipped and sold in Victoria BC, it would be running just fine and the owner of the Niro would be happily posting here about how much they love that car. But assuming the poster is from some other part of Canada where we are getting hammered with beyond normal cold weather, then YES, Kia needs to make sure that the batteries that they are installing are select and made to the upper end of the spectrum so that they will work in these extreme cold conditions. THEY CAN. And to do this they need to get a battery that will work for you and they simply don't stock them here in Canada.
I shake my head at the SNOWFLAKE WHINERS who seem to want to bitch and moan about anything that they feel is not up to perfect standards. Have you ever bought a new home and found that it was made perfect without any defect list? Do you send a McDonald's burger back because it doesn't look as pristine as the ones in the photographs they have on the order screen or advertisements? Do you return a carton of blueberries because there are one or two berries inside at the bottom that are rotten or smushed? Do you scream at the TV weather person they tell you it is going to be sunny and you get a cloud in the sky? GET REAL!
The fact is that cars come with a warranty in case something does go wrong and they are fixing your car. I am going to guess that they will give you a different car to drive while yours is in the shop as with a defective battery it likely isn't going to be able to drive. So how are they not living up to the standards?
2018 Niro EX - Ocean Blue
GTA - Canada.