No problem with my Niro “Espresso” Touring, Mine only takes a light touch down from the fully open position. While I sorta miss the gas struts I had on my Ford C-Max, I’ve really gotten used to the Kia idea of a lighter balanced hatch. As others have said it must be an alignment/adjustment thing. Let the dealer know that you have community users without this issue,
2018 Niro Touring "Rich Espresso"
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