Now that I have an actual Kia Niro, I do see your point with the entertainment system and its refinements. I think it's some of the very small details that need to get updated. On the plus side, I believe that all of it is written in flash firmware, so the features and functions that we discuss can actually be re-programmed into a new code. The downside is that without the original source or a set of flash firmware to try and reverse engineer, making any changes will be next to impossible.
I don't know if this is connected to your issues or not, but what I find sort of frustrating is that the center console display entertainment center, there is no way to actually turn it off that I can figure out short of opening the door. What makes it worrisome from my perspective, is that you can have it on, and then you start to get messages that you are draining the battery and that you will need to start the car. If I am running out of power, then why not give me a method to shut it down? It seems like either the console battery is rather small or weak as it doesn't take very long for it to start complaining.