This is what comes up on the Canadian website
I did look at the US one, and the trims seem different which I thought was kind of odd.
Hi Michael, as we speak, There are only 15 EX Premium PHEV that has been delivered since february in all Canada.. So dont be worry.. with the discribed options that you have, you really own a real SX PHEV 2019 model. You will need to call Kia Canada customer care to resolve this "administrative" problem. What is the link that you went to check the NIV online ?
Now, for the US vs Canada Niro's trim name. US models have more option in trim level than Canadian models and are made on the same production cycle in Korea.
Exemple: for HEV trims:
The FE trim is only for USA,
The LX trim in the USA is the Canadian L trim,
The EX trim, is nearly having the options for the Canadian EX.(*)
The S Touring trim is only for USA
and finaly, the USA Touring is the SX Touring trim in Canada.
* (some options can be different in trim levels)
The LX trim is only for USA only
The EX trim is the EX Premium in Canada
The EX Premium in the USA is the SX trim in Canada
There should be 2 trim levels for the USA and only the SX trim for Canada.
Hope it did not lost you!