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One morning I got in my 2019 Kia Niro PHEV and I immediately noticed that the steering wheel sounded louder than normal when turning. I don't really know how to describe the sound other than as a sort of swishing, rubbing sound. It's not a grinding sound, and it's not accompanied by any vibration or strange behavior like the car pulling hard to one side or the other. I recorded a short video (see below) of the sound that the wheel is making, in park, in electric mode.
I took the car in to a nearby Kia dealer, and was told that "it's just how steering wheels sound". It's driving me a little crazy because I know that the steering wheel used to be whisper-quiet. My mom drives a 2020 Niro PHEV, and her steering wheel sounds exactly like how I remember mine sounding, i.e., no noticeable noise when turning.
I'm not really sure how best to proceed when the local dealership insists there's no issue. I'm not knowledgeable enough about cars to know what the issue, if any, might be. I would love it if any 2019 Niro PHEV owners could weigh in and tell me if their steering wheel sounds this loud. Ideally, I'd like to get some video evidence of what a normal 2019 PHEV steering wheel sounds like so that I can show the dealer and insist that they fix this under warranty.
Here's the video showing what my steering currently sounds like:
I took the car in to a nearby Kia dealer, and was told that "it's just how steering wheels sound". It's driving me a little crazy because I know that the steering wheel used to be whisper-quiet. My mom drives a 2020 Niro PHEV, and her steering wheel sounds exactly like how I remember mine sounding, i.e., no noticeable noise when turning.
I'm not really sure how best to proceed when the local dealership insists there's no issue. I'm not knowledgeable enough about cars to know what the issue, if any, might be. I would love it if any 2019 Niro PHEV owners could weigh in and tell me if their steering wheel sounds this loud. Ideally, I'd like to get some video evidence of what a normal 2019 PHEV steering wheel sounds like so that I can show the dealer and insist that they fix this under warranty.
Here's the video showing what my steering currently sounds like: