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You all seem so savy, so please excuse my ignorance here but I am still trying to digest what the dealership told me.
I have a 2018 Kia Niro, 78K on it. So out of nowhere while driving this weekend the Hybrid Battery System warning came on along with the check engine light. Of course it was a Sunday and could get no assistance. My Roadside assist ran out at the 60K. So I just kept on trucking home in the car. They were able to look at it today and have come back with telling me the AC Compressor (no longer covered by warranty) is causing the Battery issue in the power train (still under warranty). The car is running slow and chunky and will be a $2500 fix because it is a "hybrid". Now to me if the battery (powertrain) is failing because of another part that it connects to, then that part should be covered under the powertrain warranty. Has anyone else had this experience? My dealership just throws up their hands and says the computer tells us it is not covered this is all we can do of course, but I am not impressed. Can anyone guide me on this issue and how to get it resolved and fixed under the power train warranty since it is the battery system that is giving me the alert?
I have a 2018 Kia Niro, 78K on it. So out of nowhere while driving this weekend the Hybrid Battery System warning came on along with the check engine light. Of course it was a Sunday and could get no assistance. My Roadside assist ran out at the 60K. So I just kept on trucking home in the car. They were able to look at it today and have come back with telling me the AC Compressor (no longer covered by warranty) is causing the Battery issue in the power train (still under warranty). The car is running slow and chunky and will be a $2500 fix because it is a "hybrid". Now to me if the battery (powertrain) is failing because of another part that it connects to, then that part should be covered under the powertrain warranty. Has anyone else had this experience? My dealership just throws up their hands and says the computer tells us it is not covered this is all we can do of course, but I am not impressed. Can anyone guide me on this issue and how to get it resolved and fixed under the power train warranty since it is the battery system that is giving me the alert?