Very interested in your results and experience on this issue and with Beaverton Kia, that is where we would purchase a Niro if we decide to get one.I'm also in Portland with a 2019 Niro PHEV with the same problem. From a stop, the car has a hard, metal-to-metal noise that is severe has so scared my wife when driving that she no longer wants to drive the car. It's our only car so this is a real problem. This happened at less than 600 miles the first time, took it to Beaverton Kia and they could not replicate the problem. I've tried to identify conditions so that I can replicate it but nothing works. Somedays this will happen two or three times, other days not at all. The sound can range from a huge bang sound (as if we had just been rear-ended) and sometimes less severe. Kia definitely has a problem with our vehicles but thus far have not issued a recall notice. If anyone out there can assist with what next steps to take we'd be most appreciative. The car doesn't even have 3,000 miles on it.