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How reliable has your Niro been?

  • I've had a serious fault. my car has been out of comission for over 20 days to get fixed

    Votes: 5 3.3%
  • I've had a serious fault. my car has been out of comission for less than 20 days to get fixed

    Votes: 15 9.9%
  • I've had the usual type of warrany items that got fixed but my car was never unusable

    Votes: 12 7.9%
  • I haven't had anything really go wrong with my car that I would bother to mention

    Votes: 120 78.9%

How reliable has your Niro Been?

37293 Views 101 Replies 55 Participants Last post by  jaxterra
There are a number of threads about catastrophic failures in their car, but without a context to how likely this is for all owners. So why not have a poll to see if having a failure is for Niro owners
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I accumulated only ~1k mile, over the last 9 months due to WFH.

My wireless charger and the Kia navigation update never worked (the USB ports work correctly). If I book an appointment at the dealer, would there be a charge to fix them or would they get covered by the guarantee?
Everything you describe should be covered under the vehicle warranty. Just don't let a dealer try to charge you for things that should be covered. Doesn't matter the brand, there are bad dealers with all of them.
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2019 PHEV 45000 miles with no problems whatsoever. I'm still a bit confused by the HVAC system and the audio but by far the best car I've ever owned. Most driving days are EV only. Best EV day was 34.7 miles in the hills of SW VA.
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Almost 2 years and 17K. I have a 19 PHEV. 2 oil changes/rotations and thats it. Nothing not working I've noticed.

FYI the service tech who is the "hybrid" expert at my local Kia dealer says that hybrid engine clutch actuator fluid which at least on my model is supposed to be changed at 20K miles can probably wait till 30 or more. Its also the same fluid as a manual transmission fluid!
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Almost 2 years and 17K. I have a 19 PHEV. 2 oil changes/rotations and thats it. Nothing not working I've noticed.

FYI the service tech who is the "hybrid" expert at my local Kia dealer says that hybrid engine clutch actuator fluid which at least on my model is supposed to be changed at 20K miles can probably wait till 30 or more. Its also the same fluid as a manual transmission fluid!
Ditto. The service manager had to be consulted, as some of the folks were a bit confused when I mentioned the scheduled maintenance for this for my ‘19 PHEV. But he also told me to not worry about the engine clutch actuator fluid drain until 30K miles also.
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FYI the service tech who is the "hybrid" expert at my local Kia dealer says that hybrid engine clutch actuator fluid which at least on my model is supposed to be changed at 20K miles can probably wait till 30 or more. Its also the same fluid as a manual transmission fluid!
It is actually DOT3/4 brake fluid. Transmission oil is typically 90 weight oil and does not need replacing. The deal with brake fluid is that it is hydrophilic or attracting water, which can cause corrosion internally in the clutch system. Still a bit of mystery why brakes have longer service intervals. One reason could be the smaller total amount of brake fluid in the clutch system versus the brake system.
My 2019 PHEV EX now has 11,900 miles. I had one issue with Hybrid System Failure message at about 500 miles. Dealer changed ground, replaced several sensors but never really determined the problem. There is a possibility it was due to an aftermarket LED backup bulbs that I put in that came loose.
Since then the car has been trouble free except for the charging door being stuck once. Owner's manual instructions allowed me to easily resolve it.
I am very happy with the car overall. My wife has continues to have some issues with the some of the "complex" bells & whistles and finds ingress egress / seats uncomfortable at times Our other car is a Subaru Outback which the wife prefers. For the record she is 5' 7" and weights about 160, has fibromyalgia.
I'd definitely consider buying a Niro again, wife probably wouldn't. If I were in the market for a PHEV today, I'd have a tough time choosing between the Niro and the 21 Ford Escape PHEV. The Escape is more basic / less bling but roomier, a bit more comfortable, and gets goes further on a charge.
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Ours is a 2017 ex, love it averaging 50 mpg, only problem was with the passenger side door handle, but the dealer replaced both, got 26,000 on it now, did have A problem with tire sensors after rotation, computer kept telling me the wrong tire was low.
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A bit over 12,000 miles on our 2020 Niro PHEV without any problems at all. Still wish it had come equipped with a built-in garage door opener...
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A bit over 12,000 miles on our 2020 Niro PHEV without any problems at all. Still wish it had come equipped with a built-in garage door opener...
Mine was ordered with it from the factory by my dealer. However, it is a dealer installed accessory add-on. This link shows 2018, but it looks identical to the one in my '21.

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25000 miles 2019 Niro: sudden jerk starting from stop. Feels like being rear ended. The problem is intermittent happening around once a month. The problem started in the first month of operation. Dealer wants to keep the car for days in order to diagnose.
Really haven't had any issues that I've taken my car in for yet...
Not a darn thing has gone wrong with my Niro EV!

It's been 15000 miles and all I've done is rotate tires, get it inspected twice, and replace the cabin filter.

Actually, not true. My homemade Camwipe started to come off so I put the factory wiper cover back on.

Edit: 29500 miles now. Still no maintenance except cabin filter and tires.
My 2021 that I purchased on September of 2021 has 13,000 miles on it, and has been in the shop since April 3rd with hybrid failure message and two stored codes indicating high voltage isolation fault, and battery bank B low voltage.

still no sign of getting it back anytime soon......
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My 2021 that I purchased on September of 2021 has 13,000 miles on it, and has been in the shop since April 3rd with hybrid failure message and two stored codes indicating high voltage isolation fault, and battery bank B low voltage.

still no sign of getting it back anytime soon......
Sorry to hear that. Maybe time to invoke the lemon law.
Sorry to hear that. Maybe time to invoke the lemon law.
already done, letters went out Saturday
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My 22 Niro EV just blew a relay. Dead in the water at 3000 miles, needing tow to dealer. Dealer says they've had 3 of these. Requires parts, removing the battery, etc. Parts coming from LA and CHI to Seattle to fix it. Hopefully within a week. Also hopefully this won't happen again, otherwise it's LemonLaw time.
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My 22 Niro EV just blew a relay. Dead in the water at 3000 miles, needing tow to dealer. Dealer says they've had 3 of these. Requires parts, removing the battery, etc. Parts coming from LA and CHI to Seattle to fix it. Hopefully within a week. Also hopefully this won't happen again, otherwise it's LemonLaw time.
I'm not sure of your state's law, but in PA, Lemon Law requires 3 unsuccessful attempts for the same problem at the same dealer within the first 12 months and 12,000 miles. If this is the first repair attempt, you have 2 more failed attempts, or a total of 30 days at the dealer within the year, to qualify.

I think it would be a little easier to deal with a failed relay, compared to my new '23 Sportage hybrid that just had the transmission replaced last week. It's spent 14 days at the dealer, combined, so far. If it has any problems requiring more time there, they have 15 days to get it diagnosed and fixed. Total time spent at the dealer doesn't have to be for a specific problem. It's cumulative.
I'm not sure of your state's law, but in PA, Lemon Law requires 3 unsuccessful attempts for the same problem at the same dealer within the first 12 months and 12,000 miles. If this is the first repair attempt, you have 2 more failed attempts, or a total of 30 days at the dealer within the year, to qualify.

I think it would be a little easier to deal with a failed relay, compared to my new '23 Sportage hybrid that just had the transmission replaced last week. It's spent 14 days at the dealer, combined, so far. If it has any problems requiring more time there, they have 15 days to get it diagnosed and fixed. Total time spent at the dealer doesn't have to be for a specific problem. It's cumulative.
Our lemon law says 30 days. Right now I'm at 10 days and no fix in sight. I got a loaner around day 3 or 4 and the service person told me they'd had a couple of other failures like mine. When I asked what causes this, there's no answer. My worry is that an underlying problem may cause it to happen again. We'll see.
Once you reach the point where you have a lemon law buyback letter in hand, be prepared for it to be slightly over 90 days from that point until the actual payoff.
Once you reach the point where you have a lemon law buyback letter in hand, be prepared for it to be slightly over 90 days from that point until the actual payoff.
Did you get back every cent, including sales tax? Or some type of prorated amount? I'm hoping not to go there. Otherwise I love the car.
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