Kia Niro Forum banner
41 - 47 of 47 Posts

·
Registered
2022 Kia Niro EV EX
Joined
·
9 Posts
If I just used audio, I might just use the phone without Android Auto.

As others have posted, a high-quality cable makes the difference in connection reliability. I had been using the built-in navigation in the car more until I tried a better cable.

I like to use Waze for navigation because of its capability to see and report road issues (Maps has some of that now). For that, the car's screen is more convenient than putting my phone in the middle of the windshield.
 

·
Registered
Kia Niro EV EX 2020
Joined
·
92 Posts
Not really. I purchased a good cable and there was no issues for ~5 months. After that, it started to disconnect/connect again. This issue seems to be super sensitive to the cable physical connection and it cannot get solved permanently in a simple way.
 

·
Registered
Joined
·
40 Posts
Not really. I purchased a good cable and there was no issues for ~5 months. After that, it started to disconnect/connect again. This issue seems to be super sensitive to the cable physical connection and it cannot get solved permanently in a simple way.
The answer is to buy a cable and use it only for the Niro. Never remove it. Never fold it in any harsh way. My cables last about 2 years in the FL heat this way

Sent from my Pixel 6 Pro using Tapatalk
 

·
Registered
Joined
·
5 Posts
Ding ding! I was having the same problem as @jihyungchun with my Pixel 2 and it turned out it was due to crud in the phone's USB-C port. I used a wooden pick to clean out the debris and all is fine now. In my case I tried compressed air but the junk was packed in there pretty good so the pick was needed to clear it out. Obviously, do not use a metal tool for this. Wood or plastic are your friends. You'll need a pretty slim tool to get in there and remove the junk without damaging the pins inside. I'm fortunate in that I have a stereo microscope at work and used that to let me see exactly what I was doing.
I had this problem only worse. Mine would disconnect every few minutes and it was really annoying. I bought the wireless adapter from Motorola and it solved my problem.
 

·
Registered
Kia Niro EV EX 2020
Joined
·
92 Posts
Interesting. How did you do it? Did you attach the adapter to the USB port of the car? Can you take a picture and post it here?

To solve the connection issue, I followed the prior recommendations. I purchased a new USB cable and I kept it attached to the USB port all the time. I did not have connection issue in the past 5 months :)
 

·
Registered
Joined
·
12 Posts
I have the 2017 Touring Edition Niro. My phone began disconnecting from the USB about six months into my purchase. At first, it would happen every 30-60 minutes. Service could never figure out why. I tried multiple different cords. It also happened with my wife's Apple. (I have had Samsung Android phones). Oh yeah, this problem has continued with three different Android phones and two different Apple phones. The last couple years, it disconnected about every 10-15 minutes. Just lately, the car system failed to voice directions or respond to Google Assistant. Also, the Google map screen would always stay in night mode even though it was daytime and the phone map screen was fine. Google maps worked fine on my phone. Of course, it stopped working just after my 60,000 mile bumper to bumper warranty. (Service says entertainment unit only had a 3 year warranty anyway.) I complained every year; sometimes twice a year so there was written documentation of problems from the beginning. Kia Corporate agreed to replace the audio unit as a "goodwill" gesture". So kudos to Kia for doing that. Otherwise, would have cost over $1700 for me to replace it. We'll see next week if this solves the problem.

Don't stop complaining to your service department. At least you have a record of your complaints should the problem become worse than just a constant disconnect like mine.
 

·
Registered
Kia Niro EV EX 2020
Joined
·
92 Posts
Kia keeps wired connection in the android auto as its standard in several products, even in EV6. So, you should have your own best method to keep your cable connection as reliable as possible. It sucks but it looks like it is what it is...

I heard some other cars like Mach-E use bluetooth for android auto, but cannot confirm.
 
41 - 47 of 47 Posts
Top