Took delivery of vehicle yesterday. All seemed OK, went through manual and connected the Trickle Charger, all lights correct on charging unit and started to charge, however will not charge for more than 20 seconds! Today have taken to an external charging point at local railway station using a phone app, all connected and seemed like it was charging using Kia cable and car went from 7% to 11% reasonably quickly, then switch car on to see what the charge was after a little longer and the percentage of battery was 10%, the unit was stating it was charging! stayed connect for 1hr and 15 mins and remained at 10%! Called my local Kia and they were very unhelpful and could not give me any advice! Can anyone advise, is it something simple I am missing??