Anyone else envoke the Lemon Law in their state? I absolutely LOVE my Niro, but have spent so much time in rentals due to recalls and repeated repair failures, I had to make a move. When a dealership tech says they don’t feel good releasing your car back to you because they don’t agree with the repair directive from the corporate engineers there’s a problem. He was right too, picked the car up and returned it within one minute. Dealership is amazing, I just want the functional safe vehicle I paid for.
Lemon Law
1 - 8 of 8 Posts
Joined
·
528 Posts
The "Warranty and Consumer Information Manual" has a section starting around page 42 and titled "Kia Owner Satisfaction and Assistance" that lists steps for problem resolution and also lists specific rules for different states. You will probably want to review that if you need to invoke Lemon law protections. Good luck!
Joined
·
4 Posts
We live in the District of Columbia and we did invoke the lemon law after the hybrid system gauge failed to work properly two days after we drove our 2017 Kia Niro LX off the lot. The dealer and Kia Corporate were unclear on how to fix it (complicated by the fact the odometer was on the same instrument panel and a third party needed to handle that), and after about two months of driving a rental, we cried uncle and uttered the words lemon law. Kia was great. They offered to either replace our vehicle with an exact replica, or a similarly valued Kia (different model of our choice), or give us cash while we awaited a field specialists' inspection and repair. We went with a replacement Niro and drove it for 28,000 miles (until it was stolen). We plan on replacing it with a 2019 model. Good luck!
Joined
·
22 Posts
Start at the warranty manual.
Page 52
BBB AUTO LINE
Page 52
BBB AUTO LINE
Joined
·
3 Posts
I’m in the process now. Illinois. Have 2018. Engine failure lite started coming on randomly in October. The dealer has had my car for 3 months solid now. No one told me I could have done this after just 30 days. I’m tired of paying interest on a car I cannot drive. Not to mention the inconvenience.
Joined
·
40 Posts
Out of curiosity how did your claim turn out?
Sent from my GM1917 using Tapatalk
1 - 8 of 8 Posts
