my niro started having issues with app connectivity about 6 months into purchase.
I am documenting here in case anyone else id going through the same *hit
specifically the modem was loosing its connectivity and getting reset [usim and imei would all get reset to 0]
only workaround was to reset headunit using a pin[and things would be for 3 days or so and then back to square one]
a pin became my favorite gadget for a brand new car ...alas
when i took the car do my first service the folks at the place of purchase told me that issue was happening as i was connecting after market charger.rofl
on the second service i was a bit adamant and wanted them to troubleshoot.
[i saw someone else here on the forum had the headunit replaced due to a similar issue]
after 2 weeks of the car at the service center and no solution , i had to copy the kia north america ceo as well as kia worldwide ceo in replies to customer service [about 4 times..sigh..i would rather the ceo do his job but there was no clear escalation path here ]
finally after 4 weeks kia replaced the headunit..and am having no issues anymore
I am documenting here in case anyone else id going through the same *hit
specifically the modem was loosing its connectivity and getting reset [usim and imei would all get reset to 0]
only workaround was to reset headunit using a pin[and things would be for 3 days or so and then back to square one]
a pin became my favorite gadget for a brand new car ...alas
when i took the car do my first service the folks at the place of purchase told me that issue was happening as i was connecting after market charger.rofl
on the second service i was a bit adamant and wanted them to troubleshoot.
[i saw someone else here on the forum had the headunit replaced due to a similar issue]
after 2 weeks of the car at the service center and no solution , i had to copy the kia north america ceo as well as kia worldwide ceo in replies to customer service [about 4 times..sigh..i would rather the ceo do his job but there was no clear escalation path here ]
finally after 4 weeks kia replaced the headunit..and am having no issues anymore