On Cobb County Kia, I read the following review and I wonder if anyone has any more information to clarify or deny the claims in this review? Is it true that there's a minimum drive time required just to make the car work?? What if I go on vacation and my car is sitting in my garage for a week or two? Would it be dead when I return? What then? If this is true, my heart breaks, because the deal breaks.
Flawed operational system in Niro
written on 03/15/2017
Janet F
On 2/27/17 I bought a KIA Niro Touring. On 3/6/17 it wouldn't start and needed to be towed. Kia service told me the car was normal but I needed to drive it more to keep the battery charged. This does not seem to be a problem with my particular vehicle, rather a design choice KIA made. I use the car daily for my work commute, errands, etc. though apparently this usage is not adequate to have a reliable operating vehicle. Kia does not inform the public the vehicle will not operate unless it has a minimum daily usage time. I bought the car assuming I could use it like any car. As much as I like the idea of an eco-friendly vehicle, I take exception to the concept that it must be driven extra time than my needs dictate to keep the battery charged. The service provider suggested I keep the engine running for 20-40 minutes but can just leave the car locked because of the smart key. This does not sound smart to me. I spoke directly with Kia Motors regarding my situation and they stand by their vehicle saying it is normal and the only problem is I am not driving it enough to keep the battery charged. They advised me to drive more. I would not like others to find themselves in my unfortunate situation. Please be mindful before making a purchase.
Flawed operational system in Niro
written on 03/15/2017
Janet F
On 2/27/17 I bought a KIA Niro Touring. On 3/6/17 it wouldn't start and needed to be towed. Kia service told me the car was normal but I needed to drive it more to keep the battery charged. This does not seem to be a problem with my particular vehicle, rather a design choice KIA made. I use the car daily for my work commute, errands, etc. though apparently this usage is not adequate to have a reliable operating vehicle. Kia does not inform the public the vehicle will not operate unless it has a minimum daily usage time. I bought the car assuming I could use it like any car. As much as I like the idea of an eco-friendly vehicle, I take exception to the concept that it must be driven extra time than my needs dictate to keep the battery charged. The service provider suggested I keep the engine running for 20-40 minutes but can just leave the car locked because of the smart key. This does not sound smart to me. I spoke directly with Kia Motors regarding my situation and they stand by their vehicle saying it is normal and the only problem is I am not driving it enough to keep the battery charged. They advised me to drive more. I would not like others to find themselves in my unfortunate situation. Please be mindful before making a purchase.