Download the computer application (Windows or Mac) and you can download the update. Don't try to log in, just use the guest access.

Official Kia Navigation Update Website

Welcome to the official Kia Navigation update website. You can update your navigation system to the latest version to access the latest traffic information

update.kia.com

 

Download the computer application (Windows or Mac) and you can download the update. Don't try to log in, just use the guest access.

Official Kia Navigation Update Website

Welcome to the official Kia Navigation update website. You can update your navigation system to the latest version to access the latest traffic information

update.kia.com

Fine in principle, but the April 2025 update is listed as "(Paused)"

 

Administrator,

I uninstalled the Navigation updator I had to be sure. Then followed the link yopu provided. Used guest login. Selected 2023-2024 Kia Niro Hybrid PHEV, have plenty of hard drive storage and just like every single time get this screen

 

This is the other screen

and this screen
which shows the files available to download and the 2023 Niro PHEV is not listed and still not available to me for 1-1/2 years if I include the 2024 update.

 

 

Yeah I share your frustration. I haven't been able to get it work for months.

 

If it's "paused" then Kia has decided there's an issue with the release so you can't download it. Not much can be done until Kia decides to release it.

 

I don't feel that I NEED an update, but the layout has changed on one road locally and the Kia voice says "Wrong way detected! Check your direction of travel!"

I know it's coming now, so it doesn't bother me, but...

 

I also got the Wrong way error message. Happened when the battery failed and the voltage was low and not all the computers would boot.

 

I have the same problem. The local dealer tells me “It will take a week and a half”. That was three weeks ago!!

 

The problem has been going on for most of the year. Just terrible communication and support. Upper management should be informed, if they are not aware, that this update has been paused since April and is an embarrassment to the otherwise good brand.

 

Back in July I emailed the Navigation Solution Center and received the following response:

"We want to inform you that due to an ongoing issue, updates for the navigation system are currently unavailable. Our map development team is actively working to resolve the problem, and I should to be [sic] available around late August."

It's new September and it's still down.

 

The update utility tells me to check back in Q4 2025. That starts Oct 1st and can go all the way to 2026. Super vague.

 

Another reason why i tend to rely on cell phone navigation - Apple Maps/Google tends to have more aggressive updates for traffic and even speed traps. the fact it also charges the phone at the same time is a bonus if you use a cable connection. (which i recommend, since then the car's LCD is used to show the map) Note - My Bias is that the smart phone integration is one of the best things to happen to automotive electronics in my lifetime

 

The built in navigation is much more responsive. It gets input from the car, speed, steering wheel and most likely from the camera. Found out when I used both at the same time.

 

The built in navigation is much more responsive. It gets input from the car, speed, steering wheel and most likely from the camera.

That is debatable, and could likely be phone-specific. And @ozwyn01 was referring to traffic info, which I would agree is more up to date on a phone app vs. the in-car system.