[atc98092]

Hi, Zack. Did you ever figure out how to update your software version? My 2017 Kia Niro EX is having same issue you reported (software in my care is still the original 2016). Also, only evident option I have is to use the USB port, as there is no SD Card visible/accessible on the front of my head unit (ie, there's no little card slot flip-up flap). However, my car reports it has 3144KB of memory somewhere. Could there be an SD card somewhere hidden within the dash/trim that I'm not seeing?
Thanks - Scott

Some cars have an SD card, some use a USB stick to update. Mine had the SD card, which was behind a piece of pop-off trim directly below the radio. If your car has the SD card, you can't update via USB. It's one or the other.

 

[neilp]

The latest update required a 32gb SD card - the original one in my 2017 was 16gb. I had the same issues until I replaced it. Also, you cannot upgrade from the USB, you need to copy the software directly onto the SD card, I did this on my laptop.

 

[Gary Gary]

I'm a little confused... you have not been able to do the update, so what is very slow?, I believe you have some other issue, either corrupted files, or a bad flash drive, or not following the update procedure.

Getting new files won't change your problem, unless you have corrupted files, and I offered to get them to you.

Up to you, you may just experience the same failure in March.

I've updated my car twice since new, no issues once I got the right files.

Greg

 

[Gary Gary]

Had the same issues today trying to update the audio system for 2022 kia forte gt-line. Grabbed the zip file from the notifications section followed all the steps and got the same "no files supported"

 

[MirZim]

Update on getting the update program:

The problem is that right now, you can only download the version that is Korean region only....

So a bit of a revelation, when you try to get the updating software from the update.kia site, it downloads the program: smartupdaterplus.exe .... this is not really the program you really want... but it is where you have to start.

when you install smartupdaterplus, it actually downloads and installs the REAL updater program, which is called NavigationUpdater.exe

Whenever you run smartupdaterplus, it always checks for updates, and as several have found, you are slammed into Korean only.

Luckily, I archived the real updater program, NavigationUpdater.exe, which can be installed separately.

I have version 1.0.32, and just ran it, and it has South Korea, Canada, and USA still and I just downloaded the update files again successfully.

It has the files for 2017-2020 Niro, 2018-2020 Niro Plug in hybrid, and the 2019 & 2020 Niro EV.

So, for those of you who want to try it, you can email me for the program, I'm taking the link off my site, too many people complaining that I don't give good enough directions, and I really am not in the business of support, I'll give it to people who can handle it.

Greg

Dear @Greg Elmassian
Please email me the software, I want to update my kia niro 2018 from korea
my email [removed by moderator]
Best Regards

 

[atc98092]

@MirZim it is very dangerous to post your personal email in a public forum. I removed yours from your post. I recommend sending a private message to Greg. Just put your mouse over his name, and a box appears with a button labeled Message.

 

[sachaleli]

Hello, Please can you help me with updating the firmware 2017 Kia Niro EX US version. I have my car to Europe and I need to change the distance from ml to km, but US firmware doesn't have this in settings. Is it possible to update to EU version?

 

[atc98092]

While I can't be certain, I don't believe the version of firmware an owner can install can change regions. I believe it can only install over a matching version of the region. It might be something only a licensed dealer can do.

That said, I could change my display from US to Metric for speed and distance. I don't believe that would change the radio for channel spacing, as I know Europe uses different frequency spacing on both AM and FM broadcast bands.

 

[sachaleli]

While I can't be certain, I don't believe the version of firmware an owner can install can change regions. I believe it can only install over a matching version of the region. It might be something only a licensed dealer can do.

That said, I could change my display from US to Metric for speed and distance. I don't believe that would change the radio for channel spacing, as I know Europe uses different frequency spacing on both AM and FM broadcast bands.

For the radio, I don't have a problem. It can be changed from engineering mode.

I want to change my display from US to Metric for speed and distance.

 

[atc98092]

I want to change my display from US to Metric for speed and distance.

That's not done from the infotainment screen. That is changed on the display in front of the driver using the steering wheel buttons.

 

[sachaleli]

That's not done from the infotainment screen. That is changed on the display in front of the driver using the steering wheel buttons.

General Setting > Units

But I cannot find "Units" under the General Settings section.

 

[atc98092]

Different countries have different versions of the firmware. I also admit that I haven't had my Niro for 9 months now, so I might have forgotten where the setting was on my US model.

 

[SirCharlo]

I just bought a 2018 Niro EX HEV. We're loving it so far. We're in Canada; am i reading this page correctly in that there is a display firmware update for PHEV and BEV, but not my HEV model?

Notice | Official Kia Navigation Update Website

Check out the latest update of Kia navigation

update.kia.com

Would someone have a link to the latest firmware for a 2018 HEV?

 

[dcushenan]

I noticed some times the download is painfully slow, but at night it was a lot faster... lucky you with the SD card, I'm sure it will update for you.... the USB is not working.... did you notice the reminders about using a FAT32 SD card, and not a huge one, like 32 gigs is what I read in several places.

Greg

I did see somewhere that you have to use a 32gig card/usb. My issue is the update file is almost 40 gigs.. How am I supposed to make that work..

 

[FredO]

I did see somewhere that you have to use a 32gig card/usb. My issue is the update file is almost 40 gigs.. How am I supposed to make that work..

I used a 65Gb thumb drive that I bought at eBay, which worked: USB 3.0 16GB 32GB 64GB 128GB Flash Drive Thumb Stick Memory USB 3.1 Pen Drive | eBay

 

[MrHeartBreaker]

The latest update required a 32gb SD card - the original one in my 2017 was 16gb. I had the same issues until I replaced it. Also, you cannot upgrade from the USB, you need to copy the software directly onto the SD card, I did this on my laptop.

Where is the SD card located. Haven't been able to find it on my 2017 niro

 

[EdnasDriver]

Where is the SD card located. Haven't been able to find it on my 2017 niro

Look for a button that either says “sd” or that does not push. On my 2019 it is in the middle of a bunch of other buttons. It opens like a bread box.