2023 Volkswagen Taos
Some cars have an SD card, some use a USB stick to update. Mine had the SD card, which was behind a piece of pop-off trim directly below the radio. If your car has the SD card, you can't update via USB. It's one or the other.Hi, Zack. Did you ever figure out how to update your software version? My 2017 Kia Niro EX is having same issue you reported (software in my care is still the original 2016). Also, only evident option I have is to use the USB port, as there is no SD Card visible/accessible on the front of my head unit (ie, there's no little card slot flip-up flap). However, my car reports it has 3144KB of memory somewhere. Could there be an SD card somewhere hidden within the dash/trim that I'm not seeing?
Thanks - Scott