Hey all, new here and this is my first post.
I've had my 2018 PHEV Niro since March 2018. I've used the provided trickle charger since day one. Usually recharging fully and successfully every night.
One year in, the cable stopped locking onto the car. I had to try 2 separate times to get it fixed. The second time, they replaced the entire plug unit on the car. It locks and charged fine, until...
3 months ago, I started to get a "Charger Error" and the car would have only charged 2-16 miles of the 26 possible. As time went on, the error would happen sooner and I started to track it. Within the first 10 minutes, the charger would just stop, the green dash light would go off, and I'd get the error on the dash display.
All the while, any public charger would work just fine. Kia was able to get it to charge with one of their cords. They claim there was water in the plug part of my cord. Aren't they waterproof?
The dealer won't replace the unit, and quoted me $1600 for replacement (um, no)
I bought a 110/220 combo unit from Costco for $250 and it's been charging perfectly ever since. The new cord is super long and feels well built. The only downside, it won't lock onto the car.
Has anyone else gotten Kia to replace the plug? Any tips or others dealing with Kia warranty claims?