[atc98092]

Zack, what year and model Niro do you have? Some models/years have an SD card and the update can't be done via USB.

 

[Greg Elmassian]

Sounds as though there are still music songs on the flash drive, there should only be the update files.

Greg

 

[xenon2060]

I want to do the first navigation update on Kia Niro EV 2020 but at any time, I get "No Supported Files" error. Please double check the followings and inform the correct way to do this update:

Navigation Updater | Official Kia Motors Navigation Update Website --> install NavitagationUpdateSetup.exe.

In the installed Navigation Update tool --> Guest --> Choose 2020 Niro Electric (cannot find my firmware version in the list. So, I kept the version empty) --> Download files. Move them to a USB stick.

The USB stick is 32GB, USB2 (SanDisk Cruizer), and I formatted it in FAT32. It works fine to play media on the car and therefore, both car USB port and flash memory are fine. All the update files are placed in the root (2021_Niro_Electric) and there is no media file in the USB stick.

 

[Greg Elmassian]

Sounds like you got the wrong files...

Did you read this:

Kia Niro EV

Greg Elmassian web site on large scale trains and garden railroads, cigars, and computers

elmassian.com

Scroll down to the section on updating.

Post a listing of the files on your memory stick, should look like this:

 

[xenon2060]

The file names look the same as above but the sizes are slightly larger (total size: 26,137,231,360 bytes). All the files are in the root.

 

[xenon2060]

Here are the files:

 

[Greg Elmassian]

Files all look correct...

Reformat the flash drive, and do not do the "quick format"

put the files on there, and try the update procedure again...

Greg

 

[xenon2060]

No success. I did a slow format, moved the files again to the USB stick and got the same error.

I think, there might be a bug or the files somehow got corrupted (on the server, during the file transfer, etc.). I see whether I can contact Kia for possible solutions.

 

[Greg Elmassian]

I can send you the files, contact me by email so we can set this up..

greg @ elmassian dot com

 

[xenon2060]

The update process is very slow and painful. Since the next Kia update release is expected to be in the next month, I think it is better that I wait and try again in March.

 

[Greg Elmassian]

I'm a little confused... you have not been able to do the update, so what is very slow?, I believe you have some other issue, either corrupted files, or a bad flash drive, or not following the update procedure.

Getting new files won't change your problem, unless you have corrupted files, and I offered to get them to you.

Up to you, you may just experience the same failure in March.

I've updated my car twice since new, no issues once I got the right files.

Greg

 

[bull77]

completed the Nov. update on my 2019 Niro Hybrid - can't seem to get the album art to show up when playing over BT. Is this specific to the 10" screen or 2020's+?

 

[TheFunPolice]

Hey all, I've got a 2019 EV (non huge screen, it's 8 inches I think) with no SD card slot. I put the files on a USB stick and I'm just getting the sounds playing as others have mentioned.

I've noticed in the Navigation Updater software that the 2019 model lists "SD Card" as the portable storage device and only when selecting the 2020 model does USB in that field. Without an SD slot, am I out of luck in terms of a 2019 non-premium software update?

 

[Carthis]

Hey all, I've got a 2019 EV (non huge screen, it's 8 inches I think) with no SD card slot. I put the files on a USB stick and I'm just getting the sounds playing as others have mentioned.

I've noticed in the Navigation Updater software that the 2019 model lists "SD Card" as the portable storage device and only when selecting the 2020 model does USB in that field. Without an SD slot, am I out of luck in terms of a 2019 non-premium software update?

The 2019 should definitely have an SD card slot. It should be under a cover right above the hazard button under the screen.

 

[TheFunPolice]

The 2019 should definitely have an SD card slot. It should be under a cover right above the hazard button under the screen.

 

[Carthis]

Well that's damned odd... Can you take a screenshot of the system info screen showing all the version numbers?

 

[TheFunPolice]

Well that's damned odd... Can you take a screenshot of the system info screen showing all the version numbers?

Here you go:

 

[Carthis]

Ahh, you don't have nav. That explains the lack of SD card. This software update only works if you have the built-in nav. Sorry for the bad news.

 

[TheFunPolice]

Ahh, you don't have nav. That explains the lack of SD card. This software update only works if you have the built-in nav. Sorry for the bad news.

Ah, well that makes me feel really stupid! Us navless folks (I use Android Auto) want to update our software too

 

[IWantItAll]

I hate to bust people's ego's .... BUT .... the frigg'n DEALERSHIP should be update'n ANY firmware/software updates/upgrades. Like all of the KIA dealerships around here, KIA claims they don't have the 'expertise' to "do that". Yet, WE (the customer) are required to jump through hoops (that the Dealership can't/won't) to "hopefully "get er done". BS! Get off yer butts KIA, get the 'appropriate' training and do .. YOUR job! We've PAID for our vehicles and KIA's associated warranties/privileges. No more "pass'n the buck"!